Sparkling Clean Homes, Happy Clients!
At Maids and Moore, we take immense pride in our legacy of providing exceptional cleaning services to the residents of Austin, Houston, and surrounding communities. Our family-owned business has been built on the foundation of trust, quality, and customer satisfaction. With over 54 years of experience and a 100% satisfaction guarantee, we have established ourselves as the go-to partner for all your house cleaning needs.
Our Story
Our journey began with a simple mission: to provide top-notch cleaning services that would exceed our customers' expectations. Today, we are proud to have completed over 320,000 cleans and have been recognized as one of the top-rated cleaning companies in the country. Our team of certified and trained experts is committed to delivering exceptional results, tailored to meet the unique needs of each client.
Our Services
We offer a versatile range of cleaning services designed to cater to the diverse needs of our clients. From residential deep cleaning to routine services, post-construction cleaning, and add-on services, we have got you covered. Our services are designed to provide you with a customized solution that suits your specific requirements and budget.
What Sets Us Apart
We are a family-owned and operated business, dedicated to delivering exceptional cleaning services with a personal touch. Our team of licensed, bonded, and certified professionals is committed to providing top-notch services that meet the highest standards of quality and cleanliness. We are insured and accredited with the Better Business Bureau (BBB), a testament to our commitment to transparency and customer satisfaction.
Giving Back
We are proud to be an active participant in the noble cause of Cleaning for a Reason, a non-profit organization that provides free house cleaning services to individuals battling illness. We have consistently ranked among the top ten list of Supporting Maid Service Providers in the United States from 2018 to 2022, and we are committed to making a meaningful impact in the lives of those who need it most.
Unsatisfactory Experiences
Several reviewers expressed disappointment with the quality of service provided by Maids and Moore. Kai, who paid for a deep cleaning service, felt that the cleaning was inadequate, with corners of the house left untouched and soap scum still present on showers. The reviewer added that the back door windows were not cleaned, despite being included in the deep cleaning package. Chris Taylor, on the other hand, had a string of issues with the company, including the breakage of a baby monitor, the disappearance of medication, and the destruction of an iPhone box.
Positive Experiences
Many reviewers had excellent experiences with Maids and Moore. Caelyn Last has been using the service for three years and has had consistently good experiences with the cleaning team. Jennifer Minton, Jody Verhoeff, Chloe Costello, Caitlyn Stedman, and Gayathri Shankar all praised the company for its attention to detail, professionalism, and thoroughness. Aliya Nursabrina had an exceptional experience with the company, particularly with the attention to detail provided by Rosibel and Melisa.