Expect the Best. Experience the Hagopian Difference.
At Hagopian, we pride ourselves on being a family-owned and operated business that has been a staple in the community for over 80 years. Our commitment to honesty, integrity, and quality has earned us the trust of many Michigan families, and we're proud to continue serving your family with the same values that our founders instilled in us.
Our History
Our history dates back to 1939, when our founders had a vision to provide top-notch cleaning services to the community. Over the years, we've grown and expanded our services to cater to the evolving needs of our customers. Today, we're proud to offer a wide range of cleaning services, including in-home cleaning, rug cleaning, air duct cleaning, and more. Our team of expert technicians and skilled artisans take pride in their work, ensuring that every job is done to perfection.
Our Services
At Hagopian, we understand that every home is unique, and that's why we offer a variety of services tailored to meet your specific needs. Our in-home cleaning services include carpet cleaning, upholstery cleaning, tile and grout cleaning, and wood cleaning. Our rug cleaning spa is the only one of its kind in Michigan, offering expert rug cleaning, stain removal, fringe and edge repair, color restoration, and antique rug restoration. We also provide air duct cleaning, commercial cleaning, and outdoor cushion cleaning services.
Our Core Values
At Hagopian, we're committed to upholding our core values of honesty, integrity, and quality in everything we do. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. Our team is dedicated to providing exceptional customer service, and we're proud to be a part of the community we serve.
Why Choose Hagopian?
When you choose Hagopian, you can expect a level of service that's unmatched in the industry. Our team of experts is trained to provide top-notch cleaning services that meet the highest standards of quality. We use state-of-the-art equipment and eco-friendly products to ensure that your home is cleaned safely and efficiently. With our convenient scheduling options and flexible pricing, you can trust that you're in good hands with Hagopian.
Overall Experience
Most customers had a positive experience with Hagopian, praising their excellent service, professional staff, and high-quality cleaning results. Many customers appreciated the quick turnaround time, cost-effective pricing, and friendly staff who went the extra mile to assist them.
Cleaning Services
Customers were particularly impressed with the quality of the cleaning services provided by Hagopian. Many reported that their rugs looked like new after being cleaned, with some even saying they looked better than when they first bought them. The company's attention to detail and ability to remove stubborn stains and odors were highly praised.
Customer Service
Hagopian's customer service was praised for being courteous, friendly, and professional. Staff members were described as helpful, knowledgeable, and willing to go the extra mile to ensure customer satisfaction. Some customers appreciated the extra touches, such as being helped with loading and unloading their rugs.
Issues with Pricing and Communication
A few customers expressed frustration with pricing and communication issues. Some felt that they were quoted a lower price online, only to be told it would cost more when they brought their rugs in. Others were surprised by additional charges for services they didn't think they needed. A few customers also experienced communication breakdowns, such as not receiving updates on their rug's status or being given incorrect information.
