3 Simple Words: Honest, Reliable & Affordable
Vision & Values
The Austin Cleaning Group is more than just cleaning; we're about creating healthy and vibrant homes and workplaces for our clients. We believe in honest, reliable cleaning delivered with exceptional customer service. Our values are:
- Integrity: We conduct ourselves with honesty and transparency in every interaction.
- Professionalism: We maintain a respectful and efficient approach to cleaning, ensuring your space is left spotless.
- Attention to Detail: We meticulously clean every nook and cranny, leaving no area untouched.
- Client Focus: Your satisfaction is our top priority. We listen carefully to your needs and tailor our services to your unique preferences.
- Community: We proudly support local businesses and actively engage in the Austin community.
Our Services
We offer a comprehensive range of cleaning services tailored to meet the diverse needs of our clients. These include:
- Residential Cleaning: Move-in/out cleaning, regular home cleaning, short-term rental cleaning, holiday cleaning, and more.
- Commercial Cleaning: Office cleaning, retail store cleaning, healthcare facility cleaning, fitness center cleaning, and more.
- Specialized Services: Post-construction cleaning, carpet cleaning, pressure washing, and day porter services.
Tailored Solutions
We understand that every client has unique cleaning needs. Therefore, we offer customizable cleaning packages and can create a plan that meets your specific requirements and budget.
Quality & Transparency
We are committed to providing meticulous cleaning and exceptional customer service. Our team is trained to follow strict safety protocols and utilize eco-friendly cleaning products whenever possible. We are fully insured and bonded for your peace of mind.
Join Our Team
If you are passionate about delivering exceptional customer service and take pride in attention to detail, we invite you to explore career opportunities with The Austin Cleaning Group!
Overall Experience
The reviewers have had an overwhelmingly positive experience with the Austin Cleaning Group. They have praised the company for their attention to detail, professionalism, and commitment to excellence.
Cleanliness and Quality of Service
The reviewers have been impressed with the cleanliness and quality of service provided by the Austin Cleaning Group. They have noted that their homes have been left sparkling clean, with special attention paid to bathrooms and kitchens.
Communication and Scheduling
The reviewers have also praised the company's communication and scheduling processes, finding it easy to book appointments and receive updates throughout the cleaning process.
Staff and Team
Many reviewers have specifically mentioned the standout performances of individual team members, including Sol, Gretel, Nicole, Camila, and Niurys, among others. They have been praised for their professionalism, attention to detail, and friendly demeanor.
Value for Money
The reviewers have found the Austin Cleaning Group's prices to be reasonable and a good value for the quality of service provided.
Negative Comments
Only one reviewer had a slightly negative comment, stating that the deluxe package (standard cleaning + deep cleaning) did not feel like a deep cleaning, but rather a standard cleaning.
