"We put our customers first and deliver a quality product".
Jade Ocean Cleaners is a family-owned and family-run dry cleaning service that has been proudly serving Fort Lauderdale and the surrounding areas for over 20 years. Our commitment to quality and customer service has made us a pioneer in the industry, offering dry cleaning pickup and delivery services to Fort Lauderdale's affluent society. At Jade Ocean Cleaners, we take pride in providing our customers with superior dry cleaning services, as well as a wide range of other services including alterations, custom-made shirts, tailoring, rugs, draperies, leather or suede, bedding, and wedding gown preservation.
Our Philosophy
At Jade Ocean Cleaners, our philosophy is to put our customers first and deliver a quality product. We strive for excellence in customer satisfaction while providing a wide range of services. Our goal is to provide each and every customer with the personal care and attention they deserve, and to ensure that their garments are always returned to them in pristine condition. We believe that our commitment to quality and customer service is what sets us apart from our competitors, and we are dedicated to upholding these values in everything we do.
Our Services
At Jade Ocean Cleaners, we offer a wide range of services designed to meet all of your garment care needs. Our dry cleaning services are second to none, and we take great care to ensure that each and every garment is cleaned to the highest possible standards. We specialize in cleaning delicate fabrics and materials, and we have the expertise and equipment to handle even the most challenging cleaning jobs.
Expert Alterations
At Jade Ocean Cleaners, we have a team of experienced seamstresses and alteration specialists who can handle any type of garment alteration. Whether you need a simple hem or a more complex alteration, our team has the knowledge, attention to detail, personal care, and competitive prices to guarantee your satisfaction.
Wedding & Ballgowns
At Jade Ocean Cleaners, we understand that your wedding dress is one of the most important garments you will ever own. That's why we offer a specialized wedding dress cleaning and heirlooming service designed to make your gown look like new again. Whether your gown is stained or soiled, we have the expertise and equipment to restore it to its original beauty, so you can treasure it for years to come.
Custom Shirt Service
At Jade Ocean Cleaners, we specialize in fine shirt laundry using a unique in-house process that leaves your dress shirts looking like new. Our process prolongs the life of your garments, leaves them clean and bright, and doesn't break buttons or cause rips, tears, or shine. Our attention to detail and commitment to quality ensures that your shirts will always look their best.
Free Pickup and Delivery
At Jade Ocean Cleaners, we are committed to making your life easier. That's why we offer free pickup and delivery services for dry cleaning and other garment care needs. Our friendly and professional drivers will pick up your garments at a time and place that is convenient for you, and deliver them back to you cleaned and pressed, and ready to wear.
Conclusion
At Jade Ocean Cleaners, we are dedicated to providing our customers with the highest possible level of service and quality. With over 20 years of experience in the dry cleaning and garment care industry, we have the expertise and equipment to handle all of your garment care needs. From dry cleaning and alterations to wedding dress cleaning and heirlooming, we are here to help. Contact us today to learn more about our services and how we can help you look and feel your best.
Overall Experience
Jade Ocean Cleaners has received a mix of positive and negative reviews. While some customers have had excellent experiences, others have been disappointed with the service.
Quality of Service
The majority of reviewers have praised the quality of service at Jade Ocean Cleaners. Many have noted that their clothes were cleaned and pressed to their liking, and that the staff is friendly and professional.
Customer Service
However, some reviewers have reported poor customer service. One customer was left waiting for over an hour to pick up their dry cleaning, despite being told it would be ready. Another customer was told that the staff was too busy to help them with a rush order.
Communication
Some reviewers have noted that the staff at Jade Ocean Cleaners is attentive and communicative, while others have reported difficulty getting in touch with them or receiving updates on their dry cleaning.
Value
Many reviewers have praised the reasonable prices at Jade Ocean Cleaners, although some have noted that the quality of the service does not always live up to the cost.
Conclusion
At Jade Ocean Cleaners, it seems that the quality of service and communication can vary depending on the customer's experience. Some customers have had excellent experiences, while others have been disappointed. It is important for the business to address these issues and ensure that all customers receive high-quality service.
